Question 1

What products do you offer?

Accepted Answer

Prime Lift Services Ltd specialise in both domestic and commercial lift solutions. These include Chairlifts, Stairlifts, Trolley Lifts and Dumb Waiters (microlifts). We also offer a lift removal service.

Question 2

How do I know which type of chairlift I need?

Accepted Answer

Prime Lift Services offer an industry leading range of chairlift solutions. Your ideal solution depends on the specific requirements of both yourself and the staircase. We offer installation of both straight chairlifts and curved chairlifts.

Straight chairlifts are suitable for staircases that have no bends or turns. Curved chairlifts are more suitable where there are bends, turnings, corners or half-landings.

We also offer compact chairlift solutions. This type of chairlift is ideal for customers with narrow hallways or landings.

We will help with all aspects of the decision-making process. Just pick up the phone or fill out our online enquiry form today and we will arrange a FREE, no obligation consultation and home assessment.

Question 3

Are chairlifts safe?

Accepted Answer

There is nothing more important than feeling safe. Chairlifts are very safe when installed by qualified professionals. At Prime Lift Services, that is exactly what we are. Our Chairlifts are manufactured to the highest standards.

For your peace of mind, our Chairlifts adhere to multiple safety standards and have been rigorously tested in order to prevent any issues.

Find out more about our Chairlifts here.

Question 4

Can chairlifts go around corners?

Accepted Answer

Yes! We provide a wide range of chairlift solutions, including curved chairlifts.

Speak to us today and we will professionally advise the best solution for your specific staircase.

We provide and install stairlifts to fit most staircase types. Our solutions can travel around corners, across landing spaces and up spiral staircases.

Question 5

How much space does a chairlift take up?

Accepted Answer

This will depend on the layout of your home or commercial space and the specific requirements of your needs and your staircase. We will guide you through every step of the process to make sure you are 100% happy.

You will need sufficient space at the top and bottom of the staircase to allow for the rail to be installed and for the user to access the stairlift comfortably. Our compact chairlift range may be an option for those with limited space as they take up less room.

Question 6

How long does it take to install a chairlift?

Accepted Answer

Prime Lift Services Ltd are able to install chairlifts in a matter of just a few hours and with minimal disruption to you or your property.

Our experienced engineers will make sure your home or commercial premises is left in exactly the same condition as we found it.  We will do all we can to make sure your chairlift installation is quick, efficient and as convenient as possible.

Question 7

Will I need a power supply for a stairlift?

Accepted Answer

We provide and install chairlift that are battery powered, however they will, in most cases, require a power outlet either at the top or bottom of the staircase in order to keep the lift charged.

Question 8

What happens to a chairlift if there is a power cut?

Accepted Answer

At Prime Lift Services Ltd we know how much of a concern this can be. The fear of getting stuck in the event of a power cut is fully understandable and therefore for peace of mind, the majority of our stairlift product range runs on battery power. These solutions will require a power outlet at the top or bottom of the staircase for charging purposes but in the event of a power cut, the lift battery will continue to work for a number of return journeys.

Question 9

How much does a stairlift cost?

Accepted Answer

The price of a stairlift will depend on each individuals requirements and the configuration of your staircase. Each lift from Prime Lift Services Ltd is tailored to your need and requirements. Our highly trained, experienced engineers will carry out a full assessment and provide you with an accurate, no-obligation quotation.

Question 10

Are stairlifts easy to operate?

Accepted Answer

Each Prime Lift Services stairlift has a range of features and extras to ensure ease of use. Your safety, comfort and peace of mind is paramount.

Question 11

Do stairlifts have weight restrictions?

Accepted Answer

Most modern stairlift solutions have an approximate weight capacity of 114kg-120kg (18-19 stone).

Prime Lift Services provide stairlift solutions with weight capacity options up to 158kg (25 stone).

Speak to us today to discuss our wide range of options available to you.

Question 12

What can I use a service lift for?

Accepted Answer

Dumbwaiters, or Microlifts as they are sometimes known, are ideal solutions for the catering service industry. This type of lift is perfect for a restaurant looking to move items such as food and crockery over multiple floors. They aid substantially in the process of serving and clearing of meals.

Trolley Lifts are another solution provided by Prime Lift Services. These lift solutions are suited for moving roll cages in a supermarket, delivering catering trolleys or to help move large objects such as boxes, crates and kegs between floors.

Question 13

Are Dumbwaiters for commercial use only?

Accepted Answer

No, not at all. Dumbwaiters are excellent solutions for private dwellings too. This type of lift is perfectly suitable for domestic properties where carrying goods such as shopping, over several stairways is challenging.

Question 14

Are service lifts easy to use?

Accepted Answer

User convenience is a paramout consideration when installing the correct service lift for your requirements. Our Dumbwaiters will be primarily installed at waist height, perfect for the catering industry for example. Larger service lifts such as Trolley Lifts will be installed at floor heigh in order to take goods to another floor via a trolley or pallet.

Question 15

How far can a service lift travel?

Accepted Answer

Our Dumbwaiter service lifts can travel to a range of 30 metres, which translates to approximately 12 stops. Trolley Lifts can travel up to a range of 18 metres, which is equivalent to 6 stops. Discuss your requirements with our team today to find out more.

Question 16

How much weight can service lifts carry?

Accepted Answer

Our Dumbwaiter product range offers solutions with 50kg or 100kg loads.  Our Trolley Lift solutions provide customers with the ability to carry loads of up to 300kg. We're also able to supply bespoke options too. Speak to a member of our team today to discuss your specific requirements.

Question 17

What is a Dumbwaiter lift?

Accepted Answer

Dumbwaiters are sometimes also referred to as Microlifts, Restaurant Lifts, Small Goods Lifts or Service Lifts. This type of lift is for carrying goods rather than people.

Our Dumbwaiter solutions will perfectly assist you to run your business more efficiently and more conveniently. We'll help you transport food, crockery, laundry, shopping or even goods between floors with ease.

FAQs

Frequently asked questions